Privacy Policy-VISTATEC

The "iHub" app (hereinafter referred to as "this App") is operated by VistaTec Inc. (hereinafter referred to as "we").

This privacy policy (this Policy) describes our practices regarding the collection, use, and disclosure of your information when you use our services and informs you of your privacy rights and how the law protects you.

Scope of the Privacy Protection Policy

Before using the services of this app, please ensure that you have reviewed and agreed to all terms outlined in this Policy. If you do not agree to all or part of it, please do not use this app's services.
This Policy includes how we handle the personal identification information collected while you use this app.
This Policy applies only to this App and does not apply to external linked websites or personnel not commissioned or managed by us.

Types of Data Collected

Personal Data

When using our services, we may ask you to provide certain personal information that can be used to contact or identify you. Personal information may include, but is not limited to:

Usage Data

Usage Data is automatically collected when using the Services. Usage Data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, Information such as unique device identification numbers and other diagnostic data.
When you access services through or through a mobile device, we may automatically collect certain information, including but not limited to the type of mobile device you use, your mobile device unique ID, and the IP address of your mobile device. URL, your mobile operating system, the type of mobile web browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends when you visit our Services or access the Services via a mobile device.

Information Collected When Using the Application

When using this App, we may collect information about your location with your prior permission in order to provide the functionality of this App.
We use this information to provide the functionality of our Services, to improve and customize our Services. This information may be uploaded to the Company's servers and/or service provider's servers, or may simply be stored on your device.
You can enable or disable access to this information at any time from any device that can use the Service.

Use of your personal data

We may use personal data for the following purposes:

Including monitoring how our services are used.
To manage user registrations for the Services, the personal data you provide allows you to access the different features of the Services available to you as a registered user.
The development, compliance, and commitments of the purchase contract for the products, items, or services you have purchased, or any other contract entered into with us through the service.
Contacting you via email, phone, text message, or other equivalent forms of electronic communication (such as push notifications from mobile applications) regarding updates or information related to functionalities, products, or contractual services (including security updates) when necessary or appropriate.
News, special offers, and general information about other goods, services, and activities we provide that are similar to the products, services, and activities you have already purchased or inquired about, unless you choose not to receive such information.
We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our services, products, marketing, and your experience.

We may share your personal information in the following circumstances:

With Service Providers: We may share your personal information with service providers to monitor and analyze the usage of our services and to communicate with you.
For Business Transfers: We may share or transfer your personal information during any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, or during negotiations.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to comply with this Policy. Affiliates include our parent company and any other subsidiaries, joint ventures, or other companies that we control or co-control.
With Business Partners: We may share your information with our business partners to provide you with certain products, services, or promotional activities.
With Other Users: When you share personal information with other users or otherwise interact in public areas, all users may view such information and may publicly distribute it externally.
With Your Consent: With your consent, we may disclose your personal information for any other purpose.

Retention of Your Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy. We will retain and use your personal data as needed to comply with our legal obligations (for example, if we need to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain usage data for internal analysis purposes. Usage data is typically retained for a shorter duration unless it is used to enhance security or improve the functionality of our services, or we have a legal obligation to retain this data for a longer period.

Transfer of Your Personal Data

Your information (including personal data) will be processed at our operating offices and in any other locations where the parties involved in processing are located. This means that your information may be transferred to computers located outside your state, province, country, or other governmental jurisdiction, and maintained on those computers, where data protection laws may differ from those in your jurisdiction.
By agreeing to this Policy and submitting such information, you consent to this transfer.
We will take all reasonable measures to ensure that your data is securely processed and in accordance with this Policy, and will not transfer your personal data to any organization or country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of your personal data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Law Enforcement

In certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (such as courts or government agencies).

Other Legal Requirements

We may disclose your personal data in good faith, believing that such action is necessary for the following purposes:

Compliance with Legal Obligations
Protecting and Defending the Company's Rights or Property
Preventing or Investigating Possible Misconduct Related to the Service
Protecting the Personal Safety of Service Users or the Public
Avoiding Legal Liability

Security of Your Personal Data

The security of your personal data is important to us, but please remember that no method of Internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Links to Other Websites

Our services may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly recommend that you review the privacy policy of every site you visit.
We cannot control the content, privacy policies, or practices of any third-party websites or services, and we assume no responsibility for them.

Data Protection and Security

The servers hosting this App are equipped with firewalls, antivirus systems, and other relevant information security measures to ensure the strict protection of this App and your personal data.
If it is necessary to engage related units to provide services for this app due to business needs, we will require them to adhere to confidentiality obligations.
Please keep your password and personal information secure to prevent unauthorized access to your data.
You agree that the information you provide while using this App is accurate and true. If you discover that your personal data has been used illegally by others or notice any anomalies, please notify us promptly.
You agree that all information provided and used when accessing this App is lawful and does not infringe on the rights of third parties, violate any third-party agreements, or involve any illegal activities. We shall not be liable for any damages incurred by third parties as a result of using this App.

Cancellation of Account or Services

If you want to cancel a specific product or service, you can contact us at Service@vistatec.com.tw to request the cancellation.
Please note that if you want to cancel your iHub account, doing so will result in your inability to use iHub products and services. In some cases, the cancellation may be blocked or delayed.

Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
Before changes take effect, we will inform you via email and/or our push notification service, and we will update the "Last Updated" date at the top of this Policy.
We recommend that you regularly review this Policy for any updates. Changes to this Policy will take effect when posted on this page.

Contact Us

If you have any comments or questions regarding this Policy, please reach out to us using the following contact information and specify "Privacy Policy."
VistaTec Inc.
Room 201, Research Building 3, No. 31, Gongye 2nd Rd., Annan Dist., Tainan City, Taiwan (R.O.C.)
Email: Service@vistatec.com.tw
Website: www.vistatec.com.tw

Thank you for taking the time to read our privacy policy.